Nathan L Fraser

Project Huxley

Redesign, replatform, retool - tedbaker.com

  • Product Design
  • UI + UX
  • Discovery
Project Huxley - Ted Baker web screens
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  • Design + StrategyNathan Fraser / Natalie Hupfield
  • Research + OptimisationAshley Smith / Steve Cummaford
  • Product ManagementSimon Lovatt / Rob Rowe / Lisa Trenoweth
  • DevelopmentWunderman Thompson

Project codename 'Huxley' - the replatform of tedbaker.com, marking a paradigm shift towards a digitally-enabled agile future through responsive technology, using a mobile-first methodology.

Utilising headless & SPA architecture, the project ensured improved performance, increased scalability and enabled front-end enhancements to be delivered at speed, using a data-driven approach to test, learn, optimise and iterate.

Storefront

Welcome page - desktop
Product listing page - desktop
Product detail page - desktop
Product bundles - desktop
Wishist in-store availability - desktop
Store finder - desktop
Account - desktop
Account orders - desktop
Shopping bag - desktop
Welcome page - mobile
Product listing page - mobile
Product detail page - mobile
Shopping bag - mobile

Project Role

I worked in collaboration with the product managers, business stakeholders and development partners to strategise and implement the design, features and usability of the website.

  • Re-engineered the design system with a focus on accessibility, building the component and pattern library using atomic design methodology
  • Defined a robust and flexible grid system to govern page design, while allowing for fluid content with familiar and intuitive patterns
  • Designed and prototyped the entire end-to-end user journey, with animated interaction transitions
  • Listed acceptance criteria specification for user stories, exposing the granular detail in refinement sessions
  • Worked in conjunction with the QA and UAT teams to verify completion of user stories for end-to-end testing
  • Specified requirements for the CMS to improve efficiencies in productivity, content creation, authoring and publication
Product detail page design wireframes
PDP Wireframes

Checkout

Checkout sign in - desktop
Checkout delivery options - desktop
Checkout payment - desktop
Checkout sign in - mobile
Checkout delivery address - mobile
Checkout delivery options - mobile
Checkout payment - mobile

Project Delivery

Throughout the project several audits, tests and research tasks were conducted to deliver enhancements, discover opportunities and develop ideas for future improvement.

  • Improved checkout flow by designing a one-page, multi-step path to purchase
  • Redesigned store stock checker flow, enriching the omni-channel approach for a synergetic shopping experience
  • Unified design and usability of lightboxes, modals and pop-ups
  • Added 'feature switches' to activate or disable functionality by market, locale +/or time period
  • Implemented extensive targeting features to personalise content and product recommendations
  • Utilised Optimizely, Webtrends Optimize, UserZoom and Contentsquare to test, survey and analyse for continuous improvement
Checkout design wireframes
Checkout Wireframes

Typefaces

Futura PT Heavy

Futura PT Demi

Futura PT Book

Colour Palette

Brand

#1D3C34
rgb(29,60,52)

#132823
rgb(19,40,35)

#9CAF88
rgb(156,175,136)

#B0BDB0
rgb(176,189,176)

#E54360
rgb(229,67,96)

Framework

#212121
rgb(0,205,255)

#757575
rgb(117,117,117)

#BDBDBD
rgb(189,189,189)

#E0E0E0
rgb(224,224,224)

#EEEEEE
rgb(238,238,238)

#F5F5F5
rgb(245,245,245)

System

#06A486
rgb(6,164,134)

#E5F6F3
rgb(229,246,243)

#CE1E1E
rgb(206,30,30)

#F9E7E7
rgb(249,231,231)

#FFA000
rgb(255,160,0)

Icon Library

Account Sign up Sign out Add to bag Address book Appointment Bag Camera Careers Chevron - up Chevron - right Chevron - down Chevron - left Click & collect Cotton Delivery Download Edit Environment Exchanges Express delivery Password - hidden Fabric Help & FAQs Filter Gender Gifts Guest Home Info International careers Wishlist Linen Live chat Location Email Size guide Menu New Next day delivery Order confirmation Orders Secure Pay later Payment PDF People Plus Product Referrals Region Retail careers Stores Returns Saturday delivery Save Next Previous Search Share Sort Review Students Telephone Tracking Delete Wool Zoom

Consumer Insights

Delivering trust, quality + value to the customer

  • Product Design
  • UI + UX
  • Discovery
Consumer insights - Ted Baker web screens

Next Project

Consumer Insights

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